Existing customers, please login and book
(Accepting terms and conditions listed below)
If you are a current customer or have booked with us in the past please use the Book Now button. If you don't know or have forgotten your login details you can email the team at firstname.lastname@example.org
New customers, please register your details
(One of the team will contact you with your login details)
If you are new to the Recre8 courses please select the New Customer Sign-up form above. One of the team will create an account for your child(ren) and then email you back with the login details. Alternatively, if it's within normal office hours (8am-8pm Monday-Friday & 9am-6pm at weekends) and you would prefer to speak to a member of the team please call us on 01732 304123.
- Covid-19 Procedures for Camps & Courses 2021
- Holiday Courses Terms & Conditions
- TERM TIME COURSES TERMS & CONDITIONS
- General Terms & Conditions
- Booking and Payment
All courses and camps will be run as social bubbles, meaning that only those few children taking part in that activity will use the same facilities. Children on the same course/camp will still be expected to observe social distancing (at 2m) as much as is practically possible throughout the week. Children will be closely monitored by staff to make sure they are adhering to the distancing rules and activities in indoor settings (for instance Art), will have desks pre-distanced to aid this.
EARLY & LATE CLUBS
We regret that to maintain segregation of children from different courses and camps, and therefore the integrity of the social bubbles Early and Late Clubs will not be possible this summer.
Courses and camps will register separately. Each course/camp will have a different registration area and as often as possible, these areas will be outdoors. If, due to inclement weather the course/camp cannot register outdoors an adequately sized venue will be used. Please be aware that in this case, whilst more than one course/camp may use a hall to register, they will still be segregated and be in clearly defined zones.
Please ensure when queuing for registration that you do so at 2m intervals from other families. When you reach the registration desks you will be asked to leave your child with Recre8 staff, confirm who will be picking them up and retire to an area away from the desk and other families. You may, leave your child with our staff at this point, or if outside, where you can maintain a 2m social distance, wait until the group departs for its venue. Parents will not be allowed to enter an indoor registration venue unless strict segregation and social distancing can still be enforced.
To accommodate families with children registering in different areas of the School site, registration will run from 9.45am-10am for School-based activities (with parents able to park in the Quad) and from 10am-10.15am for TSC based camps (with parents parking in the Main School Car Park). In the lead up to the Easter holidays we will confirm which area you will need to register in for each activity booked.
Senior Recre8 staff will greet customers in the car parks and direct them to the staff in the correct course/camp registration area. Prominent signage will also be in place and Recre8 flags and banners will be used to highlight registration areas.
Once a coach/leader has their whole group (or at end of the registration period if that comes first), they will escort their students to the course/camp venue and after a safety briefing, commence instruction. If they do not have their whole group, they will mark the register as such and the assistant or a senior Recre8 staff member will wait at the registration venue to accept latecomers.
Refreshment breaks will, by-and-large, be taken by the children the facility in which the activity takes place. Breaks for camps will take place in late morning and early afternoon and will last for 30 minutes each. As the courses are shorter, they will have only one break (please see timetable note below).
Indoor activities will have a designated ‘breakout area’ in close proximity so that each camp may have a short amount of time outside during each break. Where space allows, multiple activities may breakout simultaneously. They will remain segregated and each child within them socially distanced from all others. Games may be played only when distancing can be maintained.
There will be no tuck shop provision for summer 2021. Through drinking water will be available, parents will be expected to provide their child with an adequate supply of drinks to last the day as well as enough food to eat. In the event that a child forgets or loses their lunch, their parent will be contacted by a senior Recre8 staff member to arrange for a replacement.
Parents should collect their child from the same venue as registration. Where this has altered due to a change in weather, signage will be prominently displayed and senior Recre8 staff will inform parents as they arrive. Social distancing will again be enforced. Please make sure that if the name of the person collecting differs from that given at registration you have contacted us earlier in the day to make us aware.
Please note: Courses are shorter than camps and so collection for these activities will be from 1pm-1.15pm for those held at the School and 1.15pm-1.30pm for those based at TSC. All other times above prior to these times are relevant for both camps and courses.
If you realise that you will be late in arriving for your child’s pick-up time, please let us know as soon as possible
All courses/camps will be run in facilities suitable for the activity. We have ensured that areas are easily large enough for the maximum number of children allowed and that their layout is both safe and will create an excellent learning environment. Every venue will have a sanitising station and near-by toilet facilities.
EQUIPMENT & FURNITURE
Children will have their own equipment for the duration of the camp and should not share. If your child has their own equipment to bring (for example, a tennis racket), then we would strongly advise that they do so. At the end of each day all equipment will be sanitised ready for the next day’s use. Furniture will be sanitised periodically as needed and at the beginning and end of all sessions. All facilities will be cleaned every afternoon once activities have finished for the day.
Updated first aid procedures have been written. In very minor cases children deemed old/mature/competent enough to do so will be encouraged to self- treat e.g. clean and put a plaster on a graze whilst the member of staff supervises from a distance (ideally 2m). Cases of a more severe injury, or when the child is not deemed competent, staff will adhere to updated procedures, including the use of specified PPE in every instance.
If your child develops symptoms consistent with or similar to those caused by Coronavirus, we ask that under no circumstances do you send them to their course/camp. We advise that you follow government guidelines, arrange for a test and until the result is known, keep your child isolated from others.
If your child begins to display symptoms during their time with us, we will follow government guidelines in immediately placing them in isolation away from other children and staff. We will call you straight away to arrange for them to be collected.
More so than ever, good behaviour is vital whilst on site. We want all children to enjoy their time with us as much as possible and so unacceptable behaviour will not be tolerated. We expect all children to treat each other with kindness and consideration.
Social distancing has an extremely important role to play in restricting the spread of Coronavirus and it will be firmly enforced. Whilst we understand that children may accidentally encroach on others’ space, any child wilfully not adhering to social distancing rules will be subject to disciplinary action. In the first instance, they will be warned, and in the second, they will sit out for a short period. In the case of repeat offenders, we may be forced to ask you to come to collect your them early and they may not be allowed back to their course/camp.
WET WEATHER PROVISION
Where possible, we will provide suitable wet weather facilities for each course/camp. Where national governing body guidelines do not yet allow indoor coaching for that sport, another activity which can be performed in a socially distanced manner will be provided. Coaches may also use the time for a theory or video analysis session.
FULL REFUND GUARANTEE
If we are unable to run a course we will always offer a full refund for paid bookings or a credit for a future course if you would prefer. Due to the ever-changing nature of the guidance and regulations related to the current Coronavirus pandemic we are happy to extend this guarantee to cover your bookings if your child or family are affected by Covid-19 and are therefore unable to join us on our camps or courses.
If you are affected and need to take up this guarantee, please contact us as soon as possible at email@example.com
EARLY BIRD DISCOUNT
Our Early Bird Discount is applicable to all courses except our 11 Plus tutoring courses. Courses must be booked and paid for in full in one transaction. To receive the discount, Easter courses must be booked and paid for before 31st January 2021 and summer courses before 31st March 2021. This discount cannot be used in conjunction with any other offer and places on all courses are strictly subject to availability.
REGISTRATION, LUNCH & BREAK TIMES
Our support team provides supervision at lunch and break times. We are happy to look after children six years and over from 8.30am before the morning courses and until 5.30pm at the end of the afternoon courses - but please do not exceed these times.
Children attending Skills Academy Football courses or SMG Scuba courses should register in Tonbridge School Centre (TSC). All other courses will register and sign-out from the Recre8 Hub outside the front of TSC. After first day registration, children under 6 should be taken directly to the course venue and should be collected from there also.
During the breaks no formal instruction will be given, but our support team will mix socially or take small groups out for informal sport (weather permitting). Alternatively, pupils may watch a DVD, read, or sit and talk to friends. Free drinks of squash are provided each break and water is always available. If you would like to give your child a small amount of money for a treat, we do have a tuck shop for sweets, snacks and drinks. If children are staying for the whole day, they will need to bring a packed lunch and we recommend they bring a small snack even if they are only with us for a half-day course. Unfortunately, lunches cannot be purchased on site.
We are always conscious of the need to maintain and, where possible, improve the levels of supervision of children in our care and continually review the security arrangements for our Holiday Courses to ensure that any risk is as low as possible. Each day, children should be escorted to the Tonbridge School Centre, signed in and handed over to our staff, all of whom will be clearly identifiable.
On collection, please do not ask children to wait for you anywhere other than at the Hub – please sign them out in person and escort them back to your car or off site. This will enable us to ensure that no one wanders off without adult supervision. Please advise us as early as possible if your child/children will be picked up by someone other than the person that drops them off.
For children under 6 years attending Multi-Skills, Mini-Olympics, CYCLEme TOTS, or Gymnastics, parents will be shown where the course will take place immediately following Registration on Day 1 - please allow a little extra time for this. Thereafter drop-off and collection will take place at that specific venue. Please park in the car park at TSC and walk to the collection/drop-off points. Traffic gets very busy and we ask that you do not park or wait in cars along the driveway. Minibuses will be manoeuvring in this area and there may well be lots of pedestrians of various ages.
EARLY AND LATE CLUBS
We provide ample staff to supervise early arrivals and late pick-ups, and in addition we keep a register in the TSC of all children arriving early and/or leaving late. Please tick the appropriate box on the application form if you intend to deliver your child or children early (8.30-9.30am), or collect them late (4.30-5.30pm).
CLOTHING & EQUIPMENT
If your child has clothing or equipment for the afternoon in a bag that is too large to cope with, we can safely look after it in our office, where it can be collected at any time. All art courses are potentially messy and we therefore recommend your child wears old clothes.
There is no need to bring any personal electronic equipment (e.g. mobile phones, tablets or music players) to the courses. Any equipment which is brought on site is done so entirely at the owners risk and we accept no liability for any subsequent loss or damage.
ILLNESS OR INJURY
If in the unlikely event that your child becomes ill or is injured, we will contact you to make you aware. You can then decide if you wish to pick them up early. If your child requires hospital treatment and we are unable to contact you or the person given as your emergency contact, a member of staff will accompany them.
Lost property will be brought to Reception at TSC at the end of each day where you may make enquiries about any items your child/children have mislaid.
If there are any problems please come and see us. We are here to help and would prefer to know of any problem straight away. Please don’t wait until the course is over.
Participants who wish to renew a course have priority booking over new participants. However, payment must be received by the end of the ‘current’ course, or your space may be allocated to a new participant on the waiting list.
Term time courses must be paid for in full at the time of booking.
Adverse weather may lead to cancellations. Should this occur, we will try to arrange alternative dates. Refunds will be at the discretion of the Manager.
If you wish to cancel a course, a refund will only be granted in exceptional circumstances. Credit for a future course may also be offered.
Tonbridge School Centre’s Admissions and Supervision Policy governs all Recre8 term time courses.
In order to guarantee we are able to contact you in an emergency or to inform you of cancellation or amendment we need you to ensure that we have your current contact details. If you are not sure, please check with us when you book. Booking confirmations for holiday courses will be sent by email.
It is possible photographs and videos may be taken during the courses for use in future ‘Recre8 Tonbridge’ brochures and on the school website and social media pages. Please advise us in writing if you do not wish your child/children to feature in them. Some courses feature a performance on the final day and parents often ask to take pictures of the whole group. If you do not give permission for your child to be photographed, again, please advise us in writing, or advise a member of staff if attending the performance in person.
On some sports courses it is possible to gain nationally recognised awards, the cost of which is included in the price of the course. However, it should be noted that some children may not be able to achieve the required standard in the time available.
All Recre8 courses can now be booked online (except Swim School lessons which must be booked through the Swim School Co-ordinator - firstname.lastname@example.org). For access to our online bookings site, please use the link at the top of this page.
Please note that payment for a Recre8 course constitutes acceptance of our terms and conditions.
OTHER WAYS TO PAY:
Over the phone - Call 01732 304123 and one of the team will be happy to check your child's details and take your booking and payment.
In person at Tonbridge School Centre - Payment can be made by in person by cheque (made payable to ‘Tonbridge School’), in cash or using a credit or debit card.
Sending a booking form - Please email email@example.com or call 01732 304123 to check availability first. If you would like to pay by sending a cheque, or by giving us your card details on our booking form, your place(s) will be booked upon receipt of the form and completion of the payment process. Please note that places cannot be reserved whilst we await payment.
THE BOOKING FORM
- Complete the booking form with contact details and your children’s names and dates of birth. (Each form may be used for up to three children).
- Courses required should be indicated for each child by putting the course code in the appropriate week’s box. (The course codes can be found within each timetable).
- If holiday Early or Late Clubs are required, please indicate for which weeks and add £7.50 per child. If both are required, the weekly cost is £15 per child.
- Add up the total cost of courses required. Please provide credit/ debit card details, send a cheque made payable to ‘Tonbridge School’ or visit TSC Reception to pay in person.
- Either scan and email the form to firstname.lastname@example.org or post it to: Recre8, Tonbridge School Centre, London Road, Tonbridge, Kent, TN10 3AD
I accept that neither Tonbridge School nor its servants agents or employees are under any liability whatsoever in respect of any personal loss or injury which the participant may sustain whilst in attendance on the course(s) except where the same is solely attributable to the negligence or default of any officer, servant or agent of the Company.